Desktop app
Mobile app
Productivity
2024
Role:
Product Designer
Year:
2024
Team:
2 designers, Full stack & QA engineers
Scope:
Researching, UX/UI, Design Handoff
Allowed users to share immediate progress—bridging the gap between task completion and ongoing work
Sped up instant communication within app
There was a lot to think about when deciding whether to keep the interface simple or increase feature visibility. Also, had to figure out how to use different parts of the Lupl instant messaging interface to make it look cohesive.
I primarily looked at productivity apps that allow users to comment. Flows in apps like Airtable, Asana, Wrike, ClickUp, Jira, and Microsoft Planner helped me understand better how to design the feature.
I had a few days until the first design review with the stakeholders, so there was no time to wait.
In the past, I used to spend hours searching for the perfect solution, worrying that if I didn’t go on the right path, I'd end up with a non-solution. However, this turned out to be a disguised form of procrastination, causing me to slow down and experience decision paralysis.
So I changed this strategy to the opposite. ‘Get started now, and you will discover the answer soon' started to be my mantra whenever I felt hesitant.
Adding a comment while hovering on the task was part of the requirements. But with all the other parts, this could not work. As is shown in the image below, there was not much space left for the task name. Therefore, I had to persuade the stakeholders to be removed from here.
Below is a fist try screen that I had to redesign because it did not work with the UI for instant messaging. Although, we all agreed to leave the entry point only in the siderail. It felt like a small victory.
With helpful input from team, I was able to change the UI into something that worked better with what we already had. This got me approval on the design, and we were set to move forward.
